The Forrester Wave™: Midmarket CRM Suites
Tuesday, September 02, 2008, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 UK time)
Presented By:
Pete Marston
Analyst, CRM
Forrester Research, Inc.
Cost: $250
Who should attend: Business Process & Applications professionals
Description:
Forrester recently conducted an evaluation of 15 midmarket CRM suites vendors across 516 criteria to understand how various solutions geared for midmarket organizations stack up to one another. The evaluation included assessments of current offering functionality within areas like sales, service, and marketing, as well as evaluations on technical architecture, usability, and cost.
Agenda:
- Forrester Wave™ criteria and evaluation methodology
- State of the market
- How the vendors stack up
- Recommendations on vendor selection
Vendors mentioned: Entellium, Goldmine, Maximizer, Microsoft, Netsuite, Onyx, Oracle Siebel, Oracle CRM On Demand, Pivotal, RightNow Technologies, Sage CRM, Sage SalesLogix, Salesforce.com, Selligent, and SugarCRM.
An Internet connection with a browser is required for the visual presentation. For the audio component, a separate phone line is required.
You will receive dialing and WebEx instructions via email prior to the Event.
If you have any problems accessing the teleconference presentation, please call the Client Resource Center at +1 866.FORRESTER (367.7378) or +1 617.613.5730 and identify yourself as a teleconference attendee.
