For Infrastructure & Operations Professionals

Client Management Software Adoption Trends, 2009  (445 KB PPT)

by Benjamin Gray, November 17, 2009

This presentation analyzes client management software adoption trends across the North American and European enterprise and SMB market.

For Information & Knowledge Management Professionals

Smartphones And Telecommuting: Workforce Technology Adoption 2009

Workforce Technographics®

by Ted Schadler, October 20, 2009

There is pent-up demand for smartphone support. Today, only 11% of US information workers (iWorkers) use a smartphone at work, but nearly three times that many say that they use their own mobile phones for work. The logic is clear: Smartphones and laptops . . .

For Technology Product Management & Marketing Professionals

Rewrite The Netbook Story For Business Technology Buyers

Position Netbooks For Business Use — Especially In Emerging Markets

by Jennifer Belissent, Ph.D., October 9, 2009

For a device that originated in the concept of the $100-laptop, the netbook certainly hasn't been fully marketed to emerging markets. Nor have firms really marketed netbooks for serious business use. Netbooks have become known as companion devices for . . .

For Infrastructure & Operations Professionals

Client Virtualization Adoption Trends, 2009  (528 KB PPT)

by Natalie Lambert, October 6, 2009

A look at the most recent client virtualization adoption trends.

For Information & Knowledge Management Professionals

A Day In The Life Of A US Information Worker

A Snapshot Of US Information Worker Devices, Tools, And Activities

by Ted Schadler, September 9, 2009

This is a graphical overview of how US information workers (iWorkers) spend their time with computers, smartphones, and key productivity and collaboration tools. It is our first analysis of Forrester's Workforce Technographics® US Benchmark Survey, . . .

For Sourcing & Vendor Management Professionals

Mobility User Profiles, Apps, And Devices  (98 KB XLS)

by Brownlee Thomas, Ph.D., September 9, 2009

This workbook contains an overview of mobility user profiles (user job roles and tasks, locations, applications, devices, access and support requirements), as well as mobile applications by role (mobile applications supported) and mobile devices by role . . .

For Infrastructure & Operations Professionals

PC Power Management Suites Help Overcome Barriers To Maximize Financial Savings

Adoption And Key Features Of PC Power Management Suite Technology

by Doug Washburn, August 7, 2009

Interest in PC power management suites is on the rise as IT professionals look to overcome many of the common barriers while at the same time maximizing the financial and environmental savings. This technology — now offered by many of the existing client . . .

For B2B Market Research Professionals

Enterprise PC Buying In Emerging Markets, 2009  (398 KB PPT)

by Ellen Daley, August 7, 2009

From: Enterprise Global Technology Adoption Survey, Asia Pacific, Latin America, Middle East, And Africa, Q1 2009.

For B2B Market Research Professionals

European Firms' Support of Employee-Driven Mobility Usage: 2009   (434 KB PPT)

by Ellen Daley, August 7, 2009

Using data from BDS' Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009 survey, Forrester Research analyzes European firms’ support of employee-driven mobility usage.

For Technology Product Management & Marketing Professionals

Demand Insights: Enterprise Mobility 2009

Prepare For The Rise Of The Mobile Wannabes And The Services To Support Them

by Michele Pelino, July 28, 2009

Forrester's latest Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009, shows continued enterprise mobility momentum — even during these challenging economic times. Buyers are investing in mobile applications for . . .

For Infrastructure & Operations Professionals

Case Study: How PerkettPR — An All-Virtual Organization — Is Powered By Remote Workers

How A Virtual Firm's IT Can Be Greener, More Accessible, And More Redundant Than Traditional Office Environments

by Chris Silva, Doug Washburn, July 28, 2009

PerkettPR made its strategic, and definitive, decision to focus investment on quality staff — not office space. Since its inception in 1998, the company has been a virtual organization with no intent of transitioning to a traditional office environment. . . .

For Infrastructure & Operations Professionals

The Mobile Operating System Wars Revisited

BlackBerry, Windows Mobile, And iPhone OS Lead In The Battle For Enterprise Pockets

by Benjamin Gray, July 28, 2009

The battle for your pocket has some new entrants, and the winner in the enterprise market won't be BlackBerry, Windows Mobile, iPhone OS, Symbian, Palm OS, Android, or even webOS; it'll be you, the individual. Enterprises are headed in the direction of . . .

For Infrastructure & Operations Professionals

Enterprise Support For Mobile Operating Systems  (619 KB PPT)

by Benjamin Gray, July 28, 2009

The battle for your pocket has some new entrants and the winner in the enterprise market won’t be BlackBerry, Windows Mobile, iPhone OS, Symbian, Palm OS, Android, or even webOS; it'll be you, the individual. Enterprises are headed in the direction of . . .

For Infrastructure & Operations Professionals

Corporate Desktop Operating System Trends, Q3 2008 To Q2 2009

Windows XP Erosion Begins As Windows Vista And Mac Ramp Up In The Enterprise

by Benjamin Gray, July 22, 2009

With Windows 7 generally available on October 22, 2009, most IT operations professionals are in a holding pattern. They successfully standardized on Windows XP, couldn't justify an upgrade to Windows Vista in tough economic times — or simply didn't even . . .

For Infrastructure & Operations Professionals

Plan Now For Licensing Windows 7

Analyzing Your Options For Upgrading Today Can Save You Down The Road

by Christopher Voce, Benjamin Gray, July 22, 2009

Windows XP has remained the corporate desktop operating system (OS) standard for most enterprises for several years, but its reign will end with the availability of Windows 7 to IT professionals as early as August 6, 2009. Windows 7 is shaping up to be . . .

For Information & Knowledge Management Professionals

Technology Populism Fuels Mobile Collaboration

When IT Supports Personal Mobile Phones, Mobile Collaboration Ensues

by Ted Schadler, July 13, 2009

When firms support their employees' mobile phones and smartphones, good things happen. Our recent survey of 2,307 IT decision-makers in the US and Europe showed that one in four enterprises provides at least some support for personal mobile devices. The . . .

For Vendor Strategy Professionals

Chrome OS Will Extend Google's Online Services, Not Imitate Windows

Google's New PC OS Moves It Further Toward A Personal Cloud Strategy

by Frank E. Gillett, July 9, 2009

On the evening of July 7, 2009, Google created a tech media storm with the announcement of Chrome OS, an operating system for netbooks and personal computers (PCs) separate from Google's Android, which is designed for smartphones and was rumored to be . . .

For B2B Market Research Professionals

The State Of Global Business Technology Adoption: 2009

Business Data Services Asia Pacific, Latin America, Middle East, And Africa

by Jennifer Belissent, Ph.D., Heidi Lo, June 30, 2009

This document provides highlights of an extensive data set collected via Forrester's Enterprise Global Technology Adoption Survey, Asia Pacific, Latin America, Middle East, And Africa, Q1 2009. Survey respondents, IT executives and technology decision-makers . . .

For Infrastructure & Operations Professionals

TechRadar™ For I&O Professionals: Green IT 1.0 Technologies, Q2 2009

Helping IT Ops Professionals Understand And Prioritize Green IT Hardware, Software, And Service Investments

by Doug Washburn, June 12, 2009

Green IT is on the rise. Even in the face of a weak economy, twice as many organizations expect to accelerate their green IT plans as expect to slow them down. Why is this? Green IT initiatives are financially motivated, exposing opportunities for cost . . .

For CIOs

Australian And New Zealand CIO Priorities In 2009

Managing The Balance Between Cost Cutting And Business Priorities

by Tim Sheedy, June 2, 2009

With IT departments really feeling the pinch in 2009, there is considerable pressure on CIOs to make a concerted effort to cut costs while at the same time delivering the essential capabilities that the business requires. From January to March 2009, Forrester . . .

For Vendor Strategy Professionals

Lessons In Planning The Biggest Show On Earth

How ICT Will Be The Heartbeat Of The London 2012 Olympic Games

by Mike Cansfield, May 14, 2009

Regardless of whether you are a sports fan or not, the Beijing Olympic Games were one of the highlights of 2008. In 2012, it is London's turn to host the summer Olympic Games. Information and communications technology (ICT) is a key enabler in making . . .

For Infrastructure & Operations Professionals

The iPhone Is Ready For The 9 To 5

Making iPhone Work In the Enterprise: Early Lessons Learned

by Simon Yates, May 12, 2009

Apple has proven adept at diverting the course of entire industries, their most recent shake-up being in the mobile device world with the iPhone. This visible diversion, which it surely is, has caused companies to wait intently for things to settle a . . .

For Technology Sales Enablement Professionals

Hardware Tech Marketers Bank On The Small Financial Services Market

by Ellen Carney, May 6, 2009

Not too long ago, IT hardware vendors banked on the business they got from financial services industry giants like Morgan Stanley, The Royal Bank of Scotland, and AIG. When the Wall Street bubble burst, hardware tech vendors like Cisco Systems, Dell, . . .

For Infrastructure & Operations Professionals

The Forrester Wave™: Mobile Device Management Solutions, Q2 2009

Sybase And RIM Lead, With Motorola, Good, And Microsoft Not Far Behind

by Benjamin Gray, April 27, 2009

In Forrester's 92-criteria evaluation of mobile device management vendors, we found that Research In Motion (RIM) and Sybase lead the pack with their superior mobile device configuration, management, and security capabilities and strongest market presence. . . .

For Infrastructure & Operations Professionals

Inquiry Spotlight: Mobile Device Management, Q2 2009

by Benjamin Gray, April 16, 2009

As businesses embrace mobility, IT operations professionals must decide how best to manage and secure their increasingly mobile and distributed population. Faced with shrinking budgets and growing demand for device diversity, mobile device management . . .