For Application Development & Program Management Professionals

European Airline Aims To Delight Passengers Through RFID Bag Tracking

Event-Driven Solution Lowers Costs While Promoting Happy Travelers

by Mike Gilpin, July 15, 2009

Processing lost bags costs airlines a lot of money: more than $1,200 per thousand passengers, not to mention the inconvenience to passengers. Thus, airlines are highly motivated to apply new technology to solving this problem. Through an innovative combination . . .

For Business Process & Applications Professionals

The ROI Of RFID For Asset Tracking

A Total Economic Impact™ Analysis Uncovers Big Benefits When Minimal Inventory Controls Are In Place

by Patrick M. Connaughton, Roy C. Wildeman, July 29, 2008

Asset tracking using active Wi-Fi-enabled RFID tags is getting more interest these days. Why? For one, even with the high cost of tags, there's actually a clear ROI in sight for these investments. To illustrate this, we created two conservative ROI models . . .

For Business Process & Applications Professionals

The ROI Of RFID For Supply Chain Visibility

A Total Economic Impact™ Analysis Links Gains To Depth Of Systems Integration

by Roy C. Wildeman, Patrick M. Connaughton, July 18, 2008

Among the various applications of radio frequency identification (RFID), employing the technology for supply chain visibility has generated particular enthusiasm and controversy for manufacturers and distributors across a variety of industries. Amid the . . .

For Business Process & Applications Professionals

Forrester TechRadar™: The Extended Supply Chain Application Ecosystem, Q2 2008

Wireless Fleets Forge Ahead; Global Trade Management Goes Mainstream

by Patrick M. Connaughton, April 15, 2008

Skyrocketing oil prices, pressure from low-cost competitors and ever-changing, complicated global trade regulations are enough to make even veteran supply leaders want to hide their heads in the sand. Add to that mix an aging and expensive-to-maintain . . .

For Business Process & Applications Professionals

Improving Retail Promotion Execution

by George Lawrie, December 19, 2007

Retailers continue to struggle with promotion execution and face hefty financial consequences, including skyrocketing administrative costs, misspent funds, and sales cannibalization. To help, an increasing number are investing in RFID, business intelligence . . .

For Business Process & Applications Professionals

Making Sense Of Sensor Data

A Market Overview Of X Internet Software Platforms And Applications

by Sharyn Leaver, September 26, 2007

The Extended Internet (X Internet) revolution is underway, with X Internet software about to take off to make sense of data that comes from technologies like RFID, sensors, and actuators that offer physical and time-specific information about objects. . . .

For Business Process & Applications Professionals

Topic Overview: Supply Chain Management

by Patrick M. Connaughton, George Lawrie, Roy C. Wildeman, September 20, 2007

Supply chain management (SCM) is the business process of managing the complex interaction of products, materials, equipment, labor, and cash as they flow through the supply chain and fulfill customer demand. Forrester's SCM research helps firms navigate . . .

For Vendor Strategy Professionals

Telcos Should Look To Location-Based Services For Growth

X Internet Services Will Make Location-Based Services Relevant To Firms

by Maribel D. Lopez, July 25, 2007

Location-based services (LBSs) are just gaining traction with firms. Industries like utilities, government, and transportation lead the charge today. In the future, more companies will embrace location services as they morph into Extended Internet (X . . .

For Business Process & Applications Professionals

Manufacturers Embark On The X Internet Voyage

Modest Value Will Increase As Shop-Floor Data Meets Enterprise Applications

by Roy C. Wildeman, July 3, 2007

The manufacturing sector is experiencing some early success with X Internet technologies — including radio frequency identification (RFID) tags, sensors, and actuators — as the implementation barriers in industrial environments continue to come down. . . .

For Business Process & Applications Professionals

Case Study: Achieving "Last Tactical Mile" Supply Chain Visibility Using Active RFID

by Patrick M. Connaughton, April 9, 2007

During Operation Desert Storm, the term "mountains of iron" was coined to describe the thousands of unopened shipping containers sitting in the desert, rusting away, because the contents were unknown or the materials were grossly oversupplied. Since then, . . .

The State Of Manufacturer And Retailer Collaboration 2006

A Shared Strategy Study Conducted With Consumer Goods Technology And RIS News

by Nikki Baird, December 19, 2006

Increasingly, manufacturers and retailers must compete in a dynamic collaborative environment in which today's collaborator is tomorrow's competitor. To benchmark the state of industry collaboration, Forrester partnered with Consumer Goods Technology . . .

Global Extended Internet Forecast: 2006 To 2012

Vendors Must Focus On Business Processes To Win RFID And Sensor Deals

by Christine Spivey Overby, Ellen Daley, Andrew Bartels, September 20, 2006

Cross-industry investments in Extended Internet technologies — such as RFID and sensor networks — drive what will be an $11.6 billion global market by 2012. Vendors looking to capture a piece of this market must abandon generalist sensor and RFID messaging . . .

The Extended Internet Voyage

Process — Not Technology — Innovation Drives RFID And Sensor Adoption

by Ellen Daley, Christine Spivey Overby, September 19, 2006

A host of business pressures — coupled with more mature RFID, wireless, and sensor technologies — will spur mainstream companies to adopt Extended Internet technologies. Expect businesses to deploy the Extended Internet in three phases: 1) tactical deployments; . . .

Anyone Who Says RFID Is "Completely Secure" Is Selling Something

What You Should Know About RFID Security To Protect Your Business

by Paul Stamp, August 15, 2006

Radio frequency identification (RFID) technology is not mature enough yet to protect your company secrets. Weak security protocols risk compromising your infrastructure, and any business looking to implement RFID should review the inherent security risks . . .

Topic Overview: RFID

by Christine Spivey Overby, April 26, 2006

Radio frequency identification (RFID) uses radio waves to transmit key information to and from small tags. This information can describe the identity and location of physical objects as varied as automobiles, hospital equipment, and cases of potato chips. . . .

For Business Process & Applications Professionals

RFID Assessments Drive Immediate Efficiencies In Supply Chain Execution

by Patrick M. Connaughton, April 20, 2006

Many companies are currently assessing where RFID can help them gain the most efficiency and cost savings. The initial results for a strong business case are not encouraging as stakeholders become more educated and are able to separate the myths from . . .

For Infrastructure & Operations Professionals

Topic Overview: The Extended Internet

Getting Smarter With RFID And Sensors

by Christine Spivey Overby, Ellen Daley, April 4, 2006

Using a foundation of sensors and wireless networks, the Extended Internet (what Forrester calls the "X Internet") connects physical things like assets, products, and even people to the Internet and IT systems. With improved information on the identity . . .

Debunking The Top Five Myths About R&D

Smart Firms Transform R&D To Compete In The 21st Century

by Navi Radjou, March 20, 2006

Despite the billions of dollars spent on corporate R&D each year, industrial CEOs are unhappy with the returns on their innovation investments. Yet they are reluctant to transform their R&D function — the sacred cow in engineering-minded firms . . .

Pharma Faces Privacy Challenges On The Road To RFID Adoption

by Laura Ramos, February 22, 2006

RFID is full of promise in pharma. But the same technology that will let manufacturers and distributors track their products across the supply chain, and support law enforcement in closing the holes where counterfeit or misappropriated drugs slip in and . . .

TAGSYS Helps Pharma Firms Reduce RFID Packaging Line Challenges

by Laura Ramos, December 2, 2005

Integrating RFID technology and data collection into existing manufacturing lines requires running on-site pilots with flexibility and a keen understanding of pharma process requirements, both of which drug manufacturers can underestimate in time and . . .

The State Of Manufacturer And Retailer Collaboration

A Shared Strategy Study With Consumer Goods Technology And RIS News

by Christine Spivey Overby, November 21, 2005

New technologies are allowing consumer products (CP) manufacturers and retailers to work together more extensively. To benchmark the state of industry collaboration, Forrester partnered with Consumer Goods Technology and RIS News. The resulting data and . . .

RFID Traction In Logistics: Slow But Certain

by Noha Tohamy, October 31, 2005

Recently, Forrester participated in an eyefortransport event that focused on the unique challenges and opportunities that RFID presents to logistics providers. While there was still some talk around services that cater to retailer mandate compliance, . . .

For Business Process & Applications Professionals

Unisys' Global Visible Commerce: Steady Progress

by Noha Tohamy, September 29, 2005

In October 2004, Unisys announced the launch of Global Visible Commerce, a suite of services and solutions that enable firms to track and trace their assets and inventory within their supply chains using technologies like RFID and cellular. Since then, . . .

Pharma Won't Meet ePedigree Deadlines

RFID Delays Point Pharma To Authentication Stepping Stone

by Laura Ramos, September 21, 2005

Manufacturers, distributors, and life sciences technology providers are struggling to overhaul their drug tracking practices before regulators mandate more expensive and unwanted solutions starting in mid-2006. However, Forrester's research also shows . . .

New Types Of RFID Service Providers Emerge

Demand For Specialized Offerings Will Reshape The RFID Services Market

by Christine Spivey Overby, September 21, 2005

Today's generic RFID service providers cannot support tomorrow's RFID and extended Internet projects. Integrators and outsourcers must specialize in process or technology innovation to handle the growing scope and complexity of engagements. By 2007, four . . .