For Sourcing & Vendor Management Professionals (Length: 12 pages)

April 14, 2009

Selecting Vendor Management Systems: Differentiating Criteria

This is the third document in the "Improving Staff Augmentation" series.

by Patrick M. Connaughton

with Christine Ferrusi Ross, Philipp Karcher


Executive Summary (This is a document excerpt)

Companies looking for a new vendor management system (VMS) have a wide variety of software solutions to choose from that on the surface appear to have very similar functionality. With so much commonality across the leading solutions, sourcing and vendor management professionals are better served to focus on the differentiating areas like business intelligence, international capabilities, and supplier collaboration. This report outlines the key questions to ask the software vendors during a selection process to distinguish between the solutions and to find the VMS that's the best fit for your company.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemRequisition Processing And Time Management Are VMS Table Stakes

itemDifferentiators: Functionality, Architecture, Market Presence, And Strategy

itemBusiness Intelligence, Workflow, And Service Catalogs Differentiate Current Functionality

itemSaaS Maturity And Integration Capability Set The Architectures Apart

itemFinancial Viability And Global Presence Determine Market Strength

itemFocus On Collaboration And Services Procurement When Assessing The Vendor's Strategy

recommendations

itemAvoid Time-Consuming RFPs By Focusing On The Differentiator

itemSupplemental Material

Forrester interviewed more than 20 end user and vendor companies including Ariba, Beeline, Click Commerce, Fieldglass, Guidant Group, IQNavigator, Kelly Services, Peopleclick, ProcureStaff, PrO Unlimited, Tapfin, and WorkforceLogic.

Related Research Documents

itemSimplifying Staff Augmentation With Contingent Workforce Management Solutions

March 20, 2009

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Analyst: Patrick M. Connaughton
Technology: Application Strategy & Selection, Human Resources Management Applications, Packaged Applications, Sourcing & Procurement, Sourcing & Procurement Applications, Sourcing Strategy & Execution
Geography: Asia Pacific, Europe, North America