March 25, 2009
Case Study: How One Financial Services Firm Rationalized Staff Augmentation Use
This is the second document in the "Improving Staff Augmentation" series.
with Christine Ferrusi Ross, Patrick M. Connaughton, Sean Galvin
Executive Summary (This is a document excerpt)
As in past economic downturns, cutbacks in contractors are a soft target for IT groups that need to meet recent or planned reductions in IT budgets. Forrester offers a case study based on the real-life experience of a major financial services organization in the US, which shows some of the best practices for rationalizing the staff augmentation program.
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Original air date: Wednesday, September 09, 2009
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