For Infrastructure & Operations Professionals (Length: 15 pages)
This is a Client Choice document

July 22, 2008

Build Your Business's Mobile Strategy Around Device Management And Security

Now Is The Time That IT Gets Smarter About Managing Mobility

This is the fourth document in the "Mobility Imperative" series.

by Benjamin Gray

with Robert Whiteley, Christine E. Atwood, Rachel A. Dines


Executive Summary (This is a document excerpt)

As businesses embrace mobility, IT operations professionals are facing new challenges. But gone are the days when stodgy IT departments fight this business imperative. Most organizations today are simply trying to get smarter about how to manage and secure their increasingly mobile population and distributed assets. Through the first half of 2008, Forrester has assisted 89 organizations with refining or defining their mobile strategy. We've learned that IT operations professionals face challenges like steadily increasing mobile operations expenses, too much device diversity, and a total lack of insight while assessing, planning and purchasing, building, and managing their mobile infrastructure and operations. What can you do? The key is to make mobile device management and security the foundation of your business's mobile strategy. By doing this, your business will be well-positioned for the next phase of mobility, which will be driven by line-of-business applications, mobility shifting down the corporate pyramid, and a phenomenon we call Tech Populism.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemAs The Business Goes Mobile, IT Finds New Management And Support Challenges

itemIT Should Make Device Management And Security The Core Of Its Mobile Policy

itemCapabilities From Mobile Device Management Solutions Help Ease The Support Pain

itemThe Vendor Landscape Is Diverse, And It's Led By Major Wireless Email Providers

recommendations

itemTechnology Won't Be Enough To Solve All Of Your Mobility Challenges

itemSupplemental Material

In February 2008, Forrester, in collaboration with Network World, surveyed 531 mobility decision-makers at North American companies about their use of mobile devices and mobile device management software. Additionally, we have helped 89 businesses with their mobile strategy through our daily interactions with clients during the first half of 2008.

Related Research Documents

itemThe Business Mobility Imperative

June 9, 2008

itemAnswering The Most Frequently Asked Mobile Device Management Questions

April 18, 2008

itemKey Device Trends That Will Shape Enterprise Mobility In 2008

February 11, 2008

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Analyst: Benjamin Gray
Technology: Client Security & Management, Data Services, Enterprise Mobile Devices, Enterprise Mobility, Infrastructure Security, IT Infrastructure & Operations, Mobile Services, Mobile Software & Platforms, Security & Risk, Telecommunications Services, Voice Services
Geography: North America