Robert Whiteley Robert Whiteley
Principal Analyst, Research Director

Research Coverage

Network Performance & Security, Security & Risk, Networking, Network Access Control, Infrastructure Security

Research Focus

Robert helps co-manage Forrester's IT Infrastructure & Operations team. Specifically he is responsible for managing a team of analysts serving the IT service management, sustainable IT operations, telecom and networks, and mobility professionals. He is a leading expert on network operations and architecture. Specifically, he focuses on all enterprise network infrastructure, including application delivery, remote access, and network security. Robert helps Forrester clients develop and improve their strategy around network investment and optimization.In his research, Robert covers such network-related topics as WAN optimization, network access control (NAC), IP address management (IPAM), and application accelerators. In the past, he has written extensively on the SSL VPN and the enterprise router and switch spaces.

Previous Work Experience

Prior to his current role, Robert was an analyst with the Telecom & Networks team, conducting interviews with IT executives to understand their IT strategies and buying behaviors. Robert joined Forrester from Network Strategy Partners, a boutique management consulting company specializing in telecom, where he was a senior network analyst. He helped clients by custom-building ROI and TCO tools, authoring white papers, and providing analysis for sales and marketing presentations.
Robert has been widely quoted in the press, including business media outlets such as The Wall Street Journal and industry media outlets such as Network World. Robert regularly speaks at Forrester events, on behalf of clients, and at industry events like Interop.

Education

Robert received his B.S. degree in computer engineering from Tufts University.

Latest Research

Planned Research

Examining The Impact Of Virtualization On Your Network Operations October 2008
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The Evolving Role Of IT Operations September 2008
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Did You Know?

Robert is an avid freshwater and fly fisherman. He is also a home theater enthusiast.


Robert Whiteley serves IT Infrastructure & Operations professionals.
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Recent Media Citations
InformationWeek, "Microsoft, Citrix Unveil Swiss Army Knife Remote System," May 26, 2008
Computerworld, "Virtualization Growth Brings Demand For Specialized Skills," May 23, 2008
Network World, "Don't Look To NAC To Reduce Costs," May 15, 2008
SearchNetworking.com, "The Evolving NOC And IT Prestige: How To Break Down Silos," May 8, 2008
SearchSecurity.com, "Forrester: NAC Ready For Wider Deployments," May 1, 2008
CIO Insight, "Maximizing Network Performance," April 2008