Forrester: - Making Leaders Successful Every Day

	Benjamin Gray Analyst

Research Coverage

Enterprise Laptops, Client Computing Hardware, Enterprise Mobility, Client Operating Systems & Software, Mobile Operating Systems, Enterprise Desktops, IT Infrastructure & Operations, Enterprise Mobile Devices, Telecommunications Services, Mobile Software & Platforms, Mobile Services

Research Focus

Benjamin serves IT Infrastructure & Operations professionals. He is a leading expert on business-class PCs and desktop operating systems, and also researches business-class mobile devices, mobile operating systems, and mobile device management solutions. Benjamin helps Forrester clients develop and improve their strategy around client hardware and client operating systems.

In his research, Benjamin covers such infrastructure-related topics as RFP best practices when purchasing client hardware and operations-related topics as when, why, and how businesses should migrate client operating systems. He writes about the state of the North American and European enterprise and SMB PC, business-class desktop, laptop, and mobile device hardware, desktop and mobile operating systems, and mobile device management.

Benjamin's research and analysis have been widely cited in the press, including business media outlets such as The Wall Street Journal, The New York Times, Bloomberg, USA Today, and The Associated Press and industry media outlets such as InformationWeek, Computerworld, NetworkWorld, eWeek, and InfoWorld.

Previous Work Experience

In his previous position, Benjamin served as a researcher at Forrester. In that role, he interviewed hundreds of executives and technology decision-makers on topics such as communications, networking equipment, security products, PC hardware, mobile device hardware, and enterprise and SMB IT best practices.

Education

Benjamin graduated from Brandeis University with a degree in computer science, Internet studies, and anthropology.

Latest Research

Planned Research